Welcome to our Support Page. Before you contact us, we ask you to review this list of frequently asked questions. Hopefully you will find the answer here.


  • REGISTRATION FAILS?

  • GROUP REGISTRATION

  • WHEN CAN I USE MY COUPON CODE?

  • NO CONFIRMATION EMAIL

  • CANCEL, TRANSFER AND/OR MODIFY YOUR REGISTRATION

  • I DID NOT RECEIVE A BIB NUMBER AND/OR RACE BRIEFING

  • EVENT / DISTANCE IS FULL

  • GENERATE INVOICE

  • ENTERED AN INCORRECT EMAIL ADDRESS

  • UTMB (trailrunning )

  • CHARGE BACK


Our FAQ's didn't answer your question? Please fill out the contact form below.  Attention, indicating the name of the event is very important!!

All questions about an event are send to the organizer. Larssie is not responsible for the response time.


New Ticket - Events

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Due to the current outbreak of COVID-19, all events organized before 15.12.2020, are postponed. 
Be sure to keep exercising individually and work on your condition !